Group Facilitation Methods (GFM) Training

Group Facilitation Methods are part of the ICA:UK’s Technology of Participation (ToP)® Methods.

The methods can be used in any setting where groups need to develop a shared awareness and shared consensus. The course is very hands-on and interactive. The methods are first demonstrated, then analysed and discussed, and then practised in supportive small groups with guided reflection & feedback. Finally, participants plan how they will apply each method in their own work situations

“When we're trying to reach an agreement on something, gather people's views on the next action to be taken, or set strategies, we need to build consensus. We involve people by integrating their input into the decisions we make. I highly recommend Miriam’s course. Anything that enhances our competence and confidence in these areas is highly recommended.”

Gerry M., Business Advisor


This course suits all levels of experience including team leaders, people in middle to senior management roles, and group leaders of any kind. 


By the end of the course, you will have gained:

  • Skills in facilitating discussions at meetings and group events Techniques for achieving awareness, commitment and consensus.
  • Increased confidence in your own skills and ability to facilitate group conversations.


Two days in-person

In House Training Fee

Price is based on training needs, mode of delivery, and number of participants. Please email Miriam at to find out more and discuss your needs.

Doing this training with Miriam is going to make facilitating groups so much easier. I'm going to spend a lot more time planning and allowing ample time for people to contribute. This way, I can achieve better outcomes from the meetings that I run. I look forward to using the structured methods that I have learned. ”

Neil B., Digital Product Manager


CPD Theme: A model of PEER TO PEER LEARNING in the Workplace

Peer-to-peer learning refers to the idea of collaboration between employees in a manner that allows them to gain knowledge and skills from one another, which can then be put into practice. It often happens organically in the form of informal learning as individuals turn to those around them for advice, guidance or assistance with a task.  

Staff groups, departments, coordinators and managers can take this one step further by putting simple models of practice in place to encourage and support peer to peer learning in the organisation.

This course unpacks peer to peer learning

  • What is peer to peer learning?
  • The benefits of peer to peer learning for individuals, teams and their organistaiion
  • Encouraging and supporting peer-to peer learning
  • Approaches / methodologies that can be used
  • Formalising peer to peer learning - A case study and shared model of peer-to peer learning and toolkit of resources based on the PAL model

Target group: All relevant staff members

To book this training session contact

CPD Theme: Running stakeholder FOCUS GROUPS

Focus groups are where a group of people are selected according to specified criteria. They are interviewed together to discuss a particular subject. For example, stakeholders may be drawn from different parts of the organisation to feed into reviews, planning etc. They are called focus groups because they focus on a particular issue or topic. The purpose of this course is to help staff organise and run effective focus groups. The course is particularly useful for staff that do not have to run focus groups regularly or have little or no experience.

The course covers: 

  • Preparation and planning for focus group sessions so that they run smoothly
  • Running a focus group to achieve objectives
  • Appropriate follow up action needed

Target group: All relevant staff members
To book this training session contact

CPD Theme: Facilitating Discussion Groups using the Focused Conversation Method

The Focused Conversation method provides a structure for effective communication which ensures that everyone in a group has the opportunity to participate and leads to the group achieving a shared awareness of both the topic and the different perspectives of the group.

The Method helps to:

  • Focus a group and facilitate group conversation and discussion
  • Deepen insights and creativity and enable the sharing of different perspectives
  • Allow people to air views, feelings and opinions
  • Hear all voices and leverages group wisdom
  • Recognise and honour the contributions of all.
  • Enable a group to reach a level of shared awareness

The course presents the method in a practical and participatory way. It is first demonstrated, then broken down, analysed and discussed, and then practiced in supportive small group with guided reflection & feedback. Finally, participants plan how they will apply the method in their own situations.

Certification: Participants who complete this course are eligible for ICA UK Certification.

The course is delivered under license from ICA UK

Further information available on this course on request from

CPD Theme: Mentoring

Mentoring is a learning support mechanism where an experienced person (Mentor) provides guidance, knowledge and advice to someone who is in development or has less experience in a given topic or function (Mentee).

The passing on of experience and knowledge of those in an organisation who have already navigated similar paths can be indispensable to others and support capacity building, learning and growth.

This course explores the elements involved in a successful mentor/mentee relationship and includes

  • the purpose and benefits of mentoring
  • styles of mentoring
  • roles and responsibilities of the mentor/mentee
  • guidelines and principles for a successful relationship
  • techniques and tools to support the mentee e.g., goal setting, reflection, questioning and feedback

Target group: All relevant staff members
To book this training session contact


CPD Theme: Exploring Liberating Structures

Liberating Structures provide a menu of simple to use microstructures /activities that offer an alternative way to work together and have conversations that are highly interactive and engaging. They are easy to learn and share and can be used with learners in the classroom or with staff in meetings etc.

Depending on the purpose or desired outcome one or more of the 33 structures can be selected from the menu.

Liberating Structures were co-developed by Keith McCandless & Henri Lipmanowicz and are available under a Creative Commons License.

In this workshop participants will get to try out some of the structures.

Target group: All staff members
To book this training session contact